A motor insurance policy or motor vehicle insurance protects a vehicle and its owners from financial road threats. In simpler terms, motor insurance covers two-wheelers and four-wheelers for accidental damage and potential road risks that place a financial burden on the policy owner.
According to the Motor Vehicles Act of 1988, revised in 1989, it is mandatory to buy a motor insurance policy, at least a third-party liability for all vehicle owners in India. Whether an old or new vehicle, the obligatory nature of the act stems from the dual duty of motor insurance:
Vehicle owners are strongly advised to keep motor insurance documents on hand to ensure compliance with legal requirements and facilitate necessary processes on time in case of accidents. So, as soon as you buy a new vehicle or a second-hand vehicle, make sure to buy motor insurance online and keep the documents along when driving.
At Liberty General Insurance, we provide a customisable motor insurance plan for two-wheelers and four-wheelers . With the benefits of investing in a multi-year policy, additional protective coverage and access to 4,300 network garages, you are just one click away from availing the best motor insurance policy.
A motor insurance plan works as a give-and-take contract between a vehicle owner and an insurance company. Vehicle owners pay premiums for the best auto insurance and in return, the insurance company covers any losses or damages sustained by the insured vehicle.
Not owning a motor policy violates the law and places the financial responsibility of repairs on the vehicle owner. Choosing a comprehensive motor insurance plan provides complete protection against financial and legal liabilities.
At Liberty General Insurance, we provide the best auto insurance with access to roadside assistance and availability in 110 locations in 29 states and 95 cities in India.
You can also personalise your motor insurance details, facilitating a safe and smart investment.
Here are some benefits of a motor insurance policy at Liberty General Insurance:
At Liberty General Insurance, we offer three types of motor insurance plans:
All the types of motor insurance plans available at Liberty General Insurance provide coverage for both personal and third-party losses. You can choose from annual plans or unique multi-year policies that provide coverage for up to three years with a single premium payment.
Premiums for comprehensive motor insurance plans may differ according to vehicle age, make and model, value and registration state. We recommend you use a motor insurance premium calculator to get potential estimates online and select wisely.
Also, our commercial vehicle third-party motor insurance is tailored to provide comprehensive coverage for corporate fleets. It ensures continuous business operations by covering financial losses for various vehicle types in the event of accidents or legal liabilities.
| Plan Type | Description |
|---|---|
| Two Wheeler Motor Insurance | Motor insurance plans specifically designed for two-wheeled vehicles. |
| Four Wheeler Comprehensive Motor Insurance | Comprehensive coverage plans for four-wheeled vehicles, covering personal and third-party losses. |
| Commercial Vehicle Package Policy | Tailored third-party motor insurance for corporate fleets, ensuring business continuity by covering financial losses and legal liabilities. |
| Coverage Options | All plans cover both personal and third-party losses, with annual and multi-year policies available (up to three years with a single premium). |
| Premium Factors | Premiums vary based on vehicle age, make and model, value, and registration state. Use of an online premium calculator is recommended for estimates. |
At Liberty General Insurance, we follow the standard eligibility criteria to a buy motor insurance policy online:
At Liberty General Insurance, we provide comprehensive motor insurance plans with base coverage for:
| Coverage Type | Description |
|---|---|
| Accidental Damage | All motor insurance plans cover vehicle damage caused by external impacts in an accident. |
| Natural Disasters | Third-party motor insurance covers floods, typhoons, hurricanes, storms, tempest inundation, cyclones, hailstorms, and frost. |
| Geological Events | Comprehensive motor insurance covers damages caused by earthquakes, landslides, or rockslides. |
| Theft or Burglary | Motor insurance plans provide full compensation for loss incurred due to vehicle theft or burglary. |
| Fire and Explosions | Third-party motor insurance covers irreversible vehicle damage caused by fire, explosion, self-ignition, or lightning. |
| Malicious Intent | Comprehensive motor insurance covers damages from malicious acts such as riots, strikes, or terrorism. |
| Transit Accidents | Commercial vehicle insurance covers accidents during transportation by road, rail, inland canal, or lift, reducing financial burden for continuous business operation. |
Our motor insurance plans even cover compensation for third-party death, physical injury and property damage. So, when selecting covers, first analyse your routine requirements and then choose to get yourself covered from any unexpected financial and emotional burden.
At Liberty General Insurance, our comprehensive motor insurance plan does not provide coverage for:
| Exclusion Type | Description |
|---|---|
| Wear and Tear | Damage caused by normal wear and tear, mechanical breakdown, failure, or breakage is not covered in the motor insurance plan. |
| Invalid Driving | Damage caused while driving with an invalid licence or under the influence of alcohol/drugs is not covered. |
| Depreciation Loss | Loss caused by the depreciation of the vehicle’s value is excluded from the motor insurance policy. |
| Contractual Liability | Claims arising from contractual liability are not covered in the motor insurance plans. |
| War and Nuclear Perils | Loss or destruction caused by war, civil war, mutiny, nuclear perils, and similar events are not covered. |
| Tyre and Tube Damage | Damage to tyres and tubes, often occurring during an accident, is not covered by the policy. |
| Unauthorised Usage | Using a personal vehicle for commercial purposes is not covered under personal motor insurance plans. |
| International Loss/Damage | Loss or damage occurring outside India is not covered by the motor insurance policy. |
Awareness of these exclusions is vital to ensure critical safety and unexpected financial downturns later.
Investment in a vehicle insurance policy is mandatory by law and important to protect you and your vehicle and to cover your loved ones. Here is how choosing us is different from other providers to buy motor insurance online:
As a Liberty General Insurance policyholder, you have access to all of our services including, cashless claims. With a team of 1200 professionals, we differ from many for the comprehensive and consistent support available from 8:00 a.m. to 8:00 p.m. and 7 days a week. We have a solution for all your requirements, from vehicle insurance plans.
Opting low premium motor insurance is one cost-effective option until other charges emerge upon payments. Understanding these factors that influence the motor insurance premium will make it easy for you to select the best one that fits your budget and covers all your needs:
| Factors | Description |
|---|---|
| Insurance Coverage | Comprehensive coverage has a higher vehicle insurance premium as it covers everything compared to third-party. |
| Vehicle Model | High-end sports vehicles, low-end safety systems, and vehicles with higher cubic capacity generally have higher motor insurance premiums. |
| Insured Declared Value (IDV) | The current market value of the vehicle decreases as it ages, leading to a lower motor insurance premium. |
| Claim History | Frequent claims can raise vehicle insurance premiums, considering you as a higher perceived risk. |
| Credit Score | A good credit score may provide lower premium motor insurance, reflecting financial responsibility. |
| Driving Record | A clean driving record helps in obtaining lower premium motor insurance due to safe driving practices. |
| Location | Areas with higher dangers, crime rates, or accident frequency tend to have higher vehicle insurance premiums. |
| Add-ons | Choosing add-ons for extra safety increases the premium; select based on potential needs. |
To calculate motor insurance premiums, you can use our premium calculator, allowing you to compare motor vehicle insurance premiums and make an informed choice that meets your budget. Here is how to calculate motor insurance premiums:
Here are some useful tips to help you lower motor insurance premiums:
Before choosing the right motor insurance policy, make sure to take careful consideration of the following steps:
By following these steps, you can choose the right motor insurance policy for your specific needs and preferences.
If you are purchasing motor insurance online, you will need the following:
1. Effortless Convenience
Embrace the simplicity of securing your motor insurance policy with just a few clicks. Our online platform provides a user-friendly interface, eliminating the need for time-consuming visits and paperwork.
2. Time-Saving Process
One of the primary vehicle insurance benefits of opting for online purchases is the time-saving aspect. Say goodbye to long waiting times and tedious documentation. When you buy motor insurance online, you can secure your motor insurance policy swiftly and efficiently from the comfort of your home or office.
3. Informed Decision-Making
Compare different motor insurance policies, coverage options and premiums at your own pace. Make informed decisions about your vehicle insurance benefits with the comprehensive information available on our platform.
4. Transparent Transactions
Transparency is our priority. Enjoy a clear and straightforward process when you buy motor insurance online from Liberty General Insurance. No hidden surprises, only a secure and streamlined experience.
5. Secure Your Vehicle Anytime, Anywhere
With the flexibility of online transactions, you can secure your motor insurance policy from the comfort of your home or office, anytime, anywhere. Experience the freedom of protecting your vehicle without geographical constraints.
These are a few of the vehicle insurance benefits, choose the future of insurance purchasing with Liberty General Insurance. Buy motor insurance online and ensure your journey on the road is safeguarded with confidence and efficiency.
Insurance policy renewal online is as simple as a few clicks. Explore the benefits of hassle-free motor insurance renewal online.
1. Time-Efficient Process
Renew your motor insurance seamlessly without the need for time-consuming visits. Our online platform ensures a quick and efficient renewal process, saving you valuable time.
2. Convenient Vehicle Policy Renewal
Experience the convenience of renewing your vehicle policy from the comfort of your home or office. Our online renewal system is designed for your ease, allowing you to complete the process at your convenience.
3. Instant Confirmation
Say goodbye to waiting for paperwork. With motor insurance renewal online, receive instant confirmation of your renewed policy. Enjoy the peace of mind of knowing that your vehicle is continuously covered.
4. Transparent Transactions
Transparency is our priority. Enjoy a clear and straightforward process when you buy motor insurance online from Liberty General Insurance. No hidden surprises, only a secure and streamlined experience.
5. Transparent Renewal Options
Explore transparent renewal options tailored to your needs. Our online platform provides a clear overview of renewal choices, allowing you to make informed decisions about your insurance policy renewal.
6. Expert Support
Need guidance during the renewal process? Our expert support team is readily available to assist you. We are committed to providing the assistance you require for a smooth and crisp renewal experience
Renew your motor insurance with ease and efficiency at Liberty General Insurance. Experience the advantages of motor insurance renewal online, ensuring continuous coverage for your vehicle without the complexities.
Motor insurance renewal online has never been more convenient, thanks to Liberty General Insurance. Follow the simple steps outlined below to ensure a smooth and efficient motor policy renewal process:
1. Visit Liberty General Insurance Website
Start by visiting Liberty General Insurance's official website at https://www.libertyinsurance.in/. At the top of the page, explore the range of insurance policies available, including Health Insurance, Car Insurance, Two-wheeler Insurance and Commercial Insurance.
2. Choose Your Vehicle Insurance Policy
Click on the specific vehicle insurance policy you intend to renew or purchase. You will be directed to a dedicated page with two options - 'Buying online' and 'Renew LGI policy.'
3. Select Renew LGI Policy for Existing Policyholders
If you are an existing policyholder looking to renew, click on the 'Renew LGI policy' option for motor insurance renewal online. For those buying a new policy, choose the 'Buying online' button.
4. Provide Vehicle Details
For motor insurance renewal online, enter your insurance number and vehicle registration number. If purchasing a new policy, submit details such as your vehicle's valid registration number, your name, mobile number and email.
5. Submit Necessary Identification Documents
Furnish any required identification documents and additional vehicle details to complete the motor policy renewal or purchase process.
6. Customise Your Coverage
Receive a comprehensive list of available vehicle insurance policy covers and add-on options from Liberty General Insurance, complete with premium quotes. Tailor your coverage to suit your specific requirements.
7. Secure Online Payment
Choose your preferred payment method - credit/debit card, Net banking or wallets - as you proceed to the payment gateway for a secure online transaction.
8. Await Acknowledgment
Upon successful completion of the transaction, await an acknowledgement that the payment has been processed. A confirmation email, detailing the motor policy renewal or purchase, will be promptly shared.
9. Instant Access to Your Policy
At Liberty General Insurance, immediate access to your new motor insurance policy is guaranteed. Once the online transaction is completed, your policy details are sent directly to your email for your records.
Renew your motor insurance effortlessly with Liberty General Insurance, where a few clicks ensure continuous coverage and peace of mind.
Navigating the process of filing a motor insurance claim can be straightforward and efficient with our step-by-step guide.
Follow these simple steps to ensure a smooth experience in handling motor accident claims:
Step 1. Immediate Reporting
In the event of a motor accident, initiate the process by promptly reporting the incident to the relevant authorities and your insurance provider. Quick reporting helps streamline the subsequent steps in filing a motor insurance claim.
Step 2. Document the Scene
Gather crucial information at the accident scene. Capture photographs, exchange details with involved parties and note down any eyewitness accounts. This documentation will serve as vital evidence when filing your motor insurance claim.
Step 3. Contact Your Insurance Provider
Inform your insurance provider about the accident as soon as possible. Provide accurate details and initiate the motor claims process by filling out the necessary forms. Swift communication ensures the timely processing of your motor insurance claim.
Step 4. Complete Claim Forms
Fill out the motor insurance claim forms provided by your insurance company with precision and accuracy. Include all relevant details about the motor accident, damages incurred and any injuries sustained. Thorough completion of these forms expedites the motor claims process.
Step 5. Submit Required Documentation
Attach all necessary documentation to support your motor insurance claim. This may include the accident report, repair estimates, medical bills and any other relevant paperwork. Providing a comprehensive set of documents enhances the efficiency of processing your motor claims for damages.
Step 6. Professional Assessment
After submitting your motor insurance claim, a professional assessment of the damages will be conducted. Ensure your vehicle is available for inspection and co-ordinate with the assessors for a seamless evaluation process.
Following these steps diligently ensures a smooth and efficient process when filing motor accident claims. Our goal is to streamline your experience, providing professional assistance throughout the motor insurance claim journey.
When it comes to filing a motor insurance claim, having the right documentation is crucial for a seamless process. Ensure you have the following documents for vehicle insurance claim:
1. Motor Insurance Policy Number
Provide your motor insurance policy number, a unique identifier that connects your claim to your policy.
2. Insured's Name and Contact Details
Include your full name and accurate contact details, ensuring smooth communication throughout the motor insurance claim process.
3. Address of Loss/Damage Location
Specify the complete address where the loss or damage to your vehicle occurred. Accuracy in this information is essential for a precise assessment.
4. Address of Damaged Vehicle for Inspection
Share the complete address where the damaged vehicle is currently located and available for inspection by the insurance assessors.
5. Vehicle Registration Number
Submit the registration number of your vehicle, a key identifier for verifying your motor insurance claim.
6. Driver's Details at the Time of Damage
Provide the name of the person who was driving the vehicle at the time of damage. In case of loss, include the name of the person in whose custody the vehicle was.
7. Caller's Information
Include the name, contact number and relationship of the person calling to report the claim. This ensures clarity and effective communication between all parties involved.
8. Description of Loss/Injuries
Offer a brief description of the nature of the loss or any physical injuries sustained during the incident. This information aids in the accurate assessment of your motor insurance claim.
9. Estimated Total Loss
Provide an estimated total loss, helping the insurance company understand the extent of the damage and enabling a more efficient processing of your claim.
By ensuring you have these documents ready when filing a motor insurance claim, you contribute to a smoother and more streamlined claims process. At Liberty General, we value transparency and efficiency in handling claims and your cooperation with the required documentation is crucial for a prompt resolution.
Filing a motor insurance claim demands a thorough understanding of your policy and adherence to the correct claims process. While motor insurance claim rejections can be disheartening, here is a brief guide to help you navigate the intricacies of motor insurance claims and minimise the chances of motor insurance rejections.
1. Choose the Right Insurance Policy
Selecting the right insurance policy is fundamental to minimising the risk of your motor insurance claim rejected. Conduct comprehensive research and compare policies from different insurers. Look for coverage that includes both third-party liability and own damage. Ensure you review the policy's terms, conditions, exclusions, deductibles and limitations to fully comprehend the coverage.
2. Provide Accurate and Complete Information
During the application process, honesty is paramount. Provide accurate and complete information, including your previous no-claim bonus, vehicle modifications and additional drivers. Failure to disclose such details can lead to claim rejection or policy cancellation.
3. Understand Policy Coverage and Exclusions
Thoroughly comprehend your insurance policy's coverage and exclusions. Pay close attention to situations that might lead to claim denial, such as driving under the influence, unauthorised use, illegal activities or driving on prohibited roads.
4. Document Accidents and Damages
In the event of an accident, document the incident and damages meticulously. Take photographs, gather witness statements and file a police report, if necessary. Promptly notify your insurer, providing all relevant details. Clear and comprehensive documentation strengthens your claim and lessens the risk of your motor insurance claim rejected.
5. Report and Cooperate Promptly
Time is crucial in reporting accidents or making claims. Adhere to specific timeframes outlined in your insurance policy. Cooperate fully with the insurer's investigation, providing requested documents, statements and information promptly.
6. Maintain Regular Vehicle Maintenance
Proactive vehicle maintenance is vital in preventing motor insurance claim rejections. Adhere to the manufacturer's service schedule, keep service records and promptly address mechanical issues. Failure to maintain your vehicle properly may lead to claim denial if damages can be attributed to negligence.
7. Be Wary of Fraudulent Practices
Engaging in fraudulent activities, such as providing false information or staging accidents, can lead to severe consequences. Maintain integrity throughout the claims process to avoid claim rejections and legal consequences.
Minimising the risk of motor insurance claim rejections requires careful consideration and adherence to policy terms. Proactive measures taken before an accident occurs can save you from potential claim rejection, ensuring a smoother claims process. Remember, transparency and accuracy are key to a successful motor insurance claim.
If you want to download insurance policy online it is a hassle-free process, offering convenience and quick access to your insurance documents.
Here is a guide on how to download your motor insurance policy online:
1. Visit the Liberty General Website
Start by visiting the official website of your Liberty General. Navigate through the website to find the 'self-service' tab and click on it.
2. Register with Your Details
Once on the 'self-service' portal, register using your email address and mobile phone number. This step is essential for secure access to your insurance documents.
3. Receive and Enter OTP
Upon registration, you will receive an OTP (One-Time Password) on your registered mobile number. Enter the OTP to log in securely.
4. Enter Policy Number (if required)
Depending on the portal, you might be prompted to enter your policy number along with the OTP for additional security. Provide the required details to proceed.
5. Save Your Request
After entering the necessary information, your request to download the motor insurance policy online will be saved by the insurance provider.
6. Check Your Registered Email
Within a short period, you will receive your motor insurance policy document in your registered email address. Ensure the email provided during registration is accurate and regularly accessed, then you can download insurance policy.
7. Access Your Policy Anytime
Once you download insurance policy, you can access your motor insurance policy online at any time. Having an electronic copy provides convenience and ease of retrieval whenever needed.
By following these simple steps, you can effortlessly download your motor insurance policy online. It is a secure and efficient way to keep your insurance documents accessible whenever required.
Understanding motor insurance terms is essential for making informed decisions and navigating the conditions of motor insurance policy.
Here is a brief guide to some key motor insurance terms:
| Terms | Description |
|---|---|
| Premium | The amount you pay for your motor insurance policy. This can be paid annually or in instalments. |
| Deductible | The amount you agree to pay out of pocket before your insurance coverage kicks in. Choosing a higher deductible can lower your premium. |
| Coverage | The extent of protection your motor insurance policy provides. It includes liability coverage, comprehensive coverage, and collision coverage. |
| Liability Coverage | Protects you financially if you are responsible for causing injuries or damages to others in an accident. It often includes bodily injury and property damage coverage. |
| Comprehensive Coverage | Covers damages to your vehicle caused by events other than collisions, such as theft, natural disasters or vandalism. |
| Collision Coverage | Covers damages to your vehicle caused by collisions with other vehicles or objects. |
| No-Claim Bonus (NCB) | A discount on your premium for each claim-free year. It incentivises safe driving and can significantly reduce your premium. |
| Excess | The amount you agree to contribute towards the cost of a claim. A voluntary excess can affect your premium. |
| Third-Party Insurance | Covers damages and injuries caused to third parties in an accident. It's a legal requirement for motor insurance. |
| Long-Term Motor Insurance | A policy that provides coverage for a duration longer than the standard one-year policy. It offers convenience and can lock in premium rates for an extended period. |
| Endorsement | An amendment or addition to your motor insurance policy, allowing customisation to suit your specific needs. |
Understanding these motor insurance terms is crucial when reviewing the conditions of motor insurance policy. Familiarising yourself with these terms empowers you to make informed choices, ensuring that you have the coverage you need while adhering to the terms and conditions of your policy. Whether it is comprehending the nuances of coverage or maximising benefits like NCB, knowing these terms enhances your motor insurance experience.
Answer. Yes, you can customise the motor insurance policy at Liberty General Insurance. We provide you with the ability to select the extra add-ons and exclusions along with the statutory coverage. Moreover, you can also customise the duration to get bespoke protection that suits your budget and individual requirements.
Answer. The Insured Declared Value (IDV) of your vehicle is calculated by subtracting depreciation (vehicle’s age and condition) from the vehicle’s current market value.
Answer. Not all types of vehicle damages are covered under motor insurance as it differs according to the provider’s coverage. However, accidents, theft, natural disasters, fire and vandalism are common vehicle damages that are covered. Always check the add-ons and exclusions available to make an informed choice and get comprehensive coverage.
Answer. If you miss renewing the motor insurance policy, it will lapse and leave you uninsured. This may result in legal implications, fines and dangers in the event of an accident or damage.
Answer. Yes, having at least a third-party coverage is mandatory in India according to the Motor Vehicles Act of 1988, revised in 1989.
Answer. Once all the documentation is submitted, it should take less than 30 days to process a motor insurance claim.
Answer. To buy or renew your motor insurance with Liberty General Insurance:
Note: Your renewed policy is emailed instantly after the transaction at Liberty General Insurance.
Answer. No, tax benefits on car insurance are applicable only when the vehicle is used for business purposes. Unfortunately, personal use of the vehicle does not qualify for tax deductions.
Answer. The duration of a motor insurance policy typically spans one year. Most policies are issued for a 12-month period, after which they need to be renewed to ensure continuous coverage. At Liberty General Insurance, we provide two categories of two-wheeler insurance options – a traditional annual policy and an extended multi-year plan.
Answer. The possibility of accident, theft and vehicle repair costs are some factors that vary geographically, affecting the overall motor insurance premiums.
Answer. If your car insurance policy has lapsed, initiate the renewal process immediately. Remember, even a one-day lapse requires a vehicle inspection. Follow these steps for a seamless renewal:
Avoid driving your car until the renewal is complete and you have a valid insurance policy in place. For further assistance, our team at Liberty General Insurance is ready to help.
Answer. Generally, to obtain an accurate motor insurance quote, you will need to provide:
By furnishing this information, you ensure a tailored quote that suits your needs, helping the insurer assess the associated risk accurately.
Thanks Manish
Dear Mr. Dharma – I would like to thank your company personnel at the customer services division for their excellent support. Your customer care executive, Manish Bhatia took care of all my queries in a very courteous and professional manner.
Would also like to thank Mr. R Rajkiran from ‘Invee Intelligence Private Limited’ and Mr. Umesh for taking this issue to closure.
Keep up the good work.
Majid Hashmat
Lorem ipsum dolor ame consectetur adipiscing Cras feugiat nislplacerat imperdiet Cra eget scelerisque Suspendise potenti Nulla tincidunt dui Vestibulum ultricies odio facilisis non rutrummaximus Fusce.
Mr. N. Rama Mohan Rao
Average RatingBased on 35 Ratings
7/16/2016 10:51:28 AM
Category: General Insurance
hi. ashish singal, 09700616177 there is not at all good response from ur company.my policy no. is 20000365156..
7/16/2016 10:51:28 AM
Category: General Insurance
A good company to insure with. Quick customer service and claims also. Really feeling happy to insure with LVGI.
7/16/2016 10:51:28 AM
Category: General Insurance
customer satisfaction is the key to competency Have got a good feedback regarding the service.I hope we get to avail the services soon in dehradun...
7/16/2016 10:51:28 AM
Category: General Insurance
I am happy to see that being a small company the employees talk to each other & resolve customer queries fast. I am pleased with the speed of service. Very professional people...
7/16/2016 10:51:28 AM
Category: General Insurance
I was surprised to see the level of professionalism shown by the claims & customer service team. They were quick and courteous. Cheers...
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Registration Number: 150 | ARN:Advt/2018/March/26 | CIN: U66000MH2010PLC209656
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Reg Office: 10th floor, Tower A, Peninsula Business Park, Ganpat Rao Kadam Marg, Lower Parel, Mumbai - 400013
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